Shipping policy

Shipping Policy

Welcome to Serpnt Supply! We aim to ensure a smooth and efficient shipping experience. Please review our shipping policy for details on how we handle and deliver your orders.

1. Shipping Methods

  • We currently offer standard USPS shipping for all orders.

2. Shipping Providers

  • All orders are shipped via USPS.

3. Processing Time

  • As a one-man operation, it can take up to a week to process your order before it is shipped.

4. Shipping Rates

  • Shipping costs are based on the best available rates from USPS and will be calculated at checkout.

5. Delivery Timeframes

  • Delivery times are based on standard USPS shipping rates and may vary depending on your location.

6. International Shipping

  • We do not offer international shipping at this time.

7. Order Tracking

  • Once your order has been shipped, a tracking number will be sent to you via email. You can use this number to track the delivery status of your order.

8. Shipping Restrictions

  • We currently only ship to addresses within the United States of America.

9. Lost or Damaged Items

  • If your product is lost or damaged during shipping, please reach out to us via our contact page. For more information on how we handle such cases, please refer to our refund policy.

10. Contact Information

  • If you have any questions or concerns regarding shipping, please contact us through our contact page.

Thank you for shopping with Serpnt Supply. We appreciate your business and are committed to providing you with a reliable shipping experience.